Information We Collect

We collect different types of information depending on how you interact with our platform. Some of this you give us directly—like when you sign up for our programs. Other data comes from your use of our website and learning tools.

Personal Information You Provide

When you register for our budget strategy courses or webinars, we ask for basic details so we can provide you with a personalized learning experience:

• Your full name and email address for account creation and communication
• Phone number when you opt in for program reminders or course updates
• Billing information if you enroll in paid programs (processed through secure third-party payment gateways)
• Educational background and financial literacy level to customize content recommendations
• Feedback and survey responses that help us improve our courses

Usage Data We Automatically Collect

Like most educational platforms, we gather technical information about how you use msg-feed. This helps us understand which lessons resonate most and where students might need extra support:

• IP address and general location data (city level, not your exact address)
• Device type, browser version, and operating system
• Pages visited, time spent on lessons, and progress through course materials
• Click patterns and navigation paths within the platform
• Referral sources that brought you to our website

How We Use Your Information

We're focused on helping you build better budget strategies. Every piece of information we collect serves that purpose. Here's what we actually do with your data:

• Delivering course content and tracking your progress through learning programs
• Sending you important updates about webinars, new courses, or changes to programs you're enrolled in
• Responding to your questions and providing technical support when things don't work as expected
• Analyzing learning patterns to identify which teaching methods work best
• Improving our platform's usability and fixing technical issues
• Sending occasional emails about new programs that match your interests (you can opt out anytime)
• Complying with legal obligations under Philippine law

Your Rights Under Philippine Law

The Data Privacy Act gives you specific rights over your personal information. We take these seriously because they're designed to protect you. And honestly, they keep us honest too.

To exercise any of these rights, email us at info@msg-feed.com with your request. We'll respond within fifteen calendar days, as required by the National Privacy Commission. In some cases, we might need to verify your identity first—just to make sure we're not giving your data to someone else.

Data Security and Protection

We protect your information using industry-standard security measures. That includes encryption for data transmission, secure servers with regular updates, and restricted access to personal information within our team.

But let's be realistic—no online system is 100% secure. We do our best to protect your data, but we can't guarantee absolute security. That's why we also limit what information we collect to what's actually necessary for our educational services.

Our Security Measures Include

• SSL encryption for all data transmitted between your browser and our servers
• Regular security audits and vulnerability assessments
• Access controls that limit who on our team can view personal information
• Secure backup systems to prevent data loss
• Employee training on data protection and privacy best practices

Cookies and Tracking Technologies

We use cookies—small text files stored on your device—to remember your preferences and track how you use our platform. Some cookies are essential for the site to function. Others help us understand user behavior so we can improve the learning experience.

You can control cookie settings through your browser, though disabling certain cookies might affect platform functionality. We use both first-party cookies (set by us) and third-party cookies (from analytics and payment services we work with).

Types of Cookies We Use

1. Essential cookies that enable basic platform features like login and course access
2. Performance cookies that help us understand which pages students visit most
3. Functionality cookies that remember your preferences and settings
4. Analytics cookies that show us how people navigate through course materials

Third-Party Services and Data Sharing

We work with a few carefully selected service providers to deliver our educational programs. These companies process data on our behalf but aren't allowed to use it for their own purposes.

Service Providers We Work With

• Payment processors for handling course enrollment fees securely
• Email service providers for sending course updates and educational content
• Cloud hosting services for storing course materials and user data
• Analytics platforms to understand how students engage with content
• Customer support tools for managing inquiries and technical issues

We might also share information when legally required—for example, in response to a court order or to comply with National Privacy Commission requirements. And if msg-feed were ever acquired or merged with another organization, your data would transfer to the new entity (though we'd notify you first).

Data Retention

We keep your personal information only as long as needed for the purposes outlined in this policy. Once you complete a course or your account becomes inactive, we start retention timelines based on legal requirements and business needs.

Here's roughly how long we hold different types of data:

• Active account information: Retained while your account remains active plus two years
• Course completion records: Kept for five years for certification verification purposes
• Payment transaction data: Retained for seven years as required by Philippine tax regulations
• Marketing communications preferences: Until you unsubscribe or request deletion
• Website analytics: Aggregated data retained indefinitely, but individual user data deleted after two years

When we delete data, we remove it from active systems and backups within ninety days. Some information might persist in archived backups for a short period before complete deletion.

Children's Privacy

Our services target adults seeking to improve their budget management skills. We don't knowingly collect information from anyone under eighteen years old. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete it.

International Data Transfers

We primarily operate within the Philippines, but some of our service providers maintain servers in other countries. When your data is transferred internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other mechanisms recognized by the National Privacy Commission.

If you're accessing msg-feed from outside the Philippines, please note that your information will be transferred to and processed in the Philippines where our main operations are based.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website at least thirty days before the changes take effect.

We encourage you to review this policy periodically. The date at the top shows when we last updated it. Continued use of msg-feed after changes become effective means you accept the updated policy.

Filing Complaints

If you believe we've mishandled your personal information, we want to hear about it. Contact us first so we can try to resolve the issue. But you also have the right to file a complaint with the National Privacy Commission of the Philippines.